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Every few years, a new category of technology arrives with an irresistible promise. Fewer steps. Less friction. More autonomy. AI agents arrived with exactly that pitch. Describe the outcome, turn the agent loose, and let the system figure out the rest. This is a story about what happened when one of my clients decided to test that promise inside a real production workflow. The results were instructive.
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Jan 31, 2026AI Agent Engineer at CollectWise
About Us CollectWise is a fast growing and well funded Y Combinator-backed startup. We’re using generative AI to automate debt collection, a $35B market in the US alone. Our AI agents are already outperforming human collectors by 2X, and we’re doing so at a fraction of the cost. With a team of three, we scaled to a $1 million annualized run rate in just a few months, and we are now hiring an AI Agent Engineer to help us reach $10 million within the next year. Role We are hiring an AI Agent Engineer to design, optimize, and productionize the...