Eurostar AI vulnerability: when a chatbot goes off the rails

TL;DR  Introduction  I first encountered the chatbot as a normal Eurostar customer while planning a trip. When it opened, it clearly told me that “the answers in this chatbot are generated by AI”, which is good disclosure but immediately raised my curiosity about how it worked and what its limits were. Eurostar publishes a […]

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Member of Technical Staff (full-time) at Trellis AI

Trellis builds and deploys computer use agents to get patients access to life-saving medicine. Our computer-use AI agents process billions of dollars worth of therapies annually with patients in all fifty states. We do this by automating document intake, prior authorizations, and appeals at scale to streamline operations and accelerate care. We classify medical referrals, understand chart notes, and automate contract and reimbursement search to provide patients with accurate coverage determinations and cost responsibility. Think of us as the Stripe of healthcare billing and reimbursements. Trellis is a spinout from Stanford AI Lab and is backed by leading investors including...

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